Contact Us

For questions and information please contact our UK based Medical Information team on:

Direct Line: 08007830033 (Freephone UK)
Office Switchboard: +44 (0)1582 836000
Email: Medical.InformationUK@astrazeneca.com

For AE related questions and information please email us at  AstraZenecaUKMCDrugSafety@astrazeneca.com

For Product Quality related information please email us at mipqc.uk@astrazeneca.com

T: +90 538 861 45 38

If your email is regarding an adverse event, please self-report via https://contactazmedical.astrazeneca.com within 24 HOURS of awareness.

For other pharmacovigilance / patient safety matters, please email to Malaysia-Patient-Safety@astrazeneca.com Malaysia-Patient-Safety@astrazeneca.com.

For AE related questions and information please email us at ae.malaysia@astrazeneca.com

For MIR related questions and information please email us at medinfo-malaysia@astrazeneca.com and https://contactazmedical.astrazeneca.com

For PQC related questions and information please email us at malaysia-pqc@astrazeneca.com

For AE related questions and information please email us at  patientsafety.sg@astrazeneca.com

For MIR related questions and information please email us at medinfo.sg@astrazeneca.com

For Product Quality related information please email us at Productcomplaint.SG@astrazeneca.com

For questions and information please email us at patientsafety.india@astrazeneca.com

For Medical information please email us at med.info3@astrazeneca.com ,

For Product Quality related information please email us at productqualitycomplaints.india@astrazeneca.com

For Medical information please email us at medinfo.hk@astrazeneca.com

For AE related related information please email us at casehandling.indonesia@astrazeneca.com ,

For Medical information please email us at medinfo-indonesia@astrazeneca.com ,

For Product Quality related information please email us at ID.Complaint@astrazeneca.com

T: +6221 2997 9000

For AE related related information please email us at PatientSafety_AA@astrazeneca.com ,

For Medical information please email us at yogesh.belagali@astrazeneca.com ,

For Product Quality related information please email us at PQCAsiaAreaFrontier@astrazeneca.com

For AE related related information please email us at PatientSafety_AA@astrazeneca.com ,

For Medical information please email us at eihninphyu.aung@astrazeneca.com ,

For Product Quality related information please email us at PQCAsiaAreaFrontier@astrazeneca.com

For AE related questions and information please email us at patientsafety-azgulf@astrazeneca.com

For Medical Information related questions  please email us at gulf-medicalinfo@astrazeneca.com

For Product Quality related questions and information please email us at GulfQuality@astrazeneca.com

For Medical Information related questions and information please email us at medinfo-sa@astrazeneca.com

For Product Quality related questions and information please email us at PatientSafetySouthAfrica@astrazeneca.com

For Medical information related related information please email us at deptomedico@astrazeneca.com ,

For  Product Quality related information please email us at ProductQualitySouthAfrica@astrazeneca.com

For AE related related information please email us at ae.bulgaria@astrazeneca.com ,

For Medical information and Product Quality related information please email us at mipqc.bulgaria@astrazeneca.com

For Medical information information please email us at ssa.meamedinfo@astrazeneca.com ,

For Product Quality related information please email us at ProductQualitySouthAfrica@astrazeneca.com

For AE related related information please email us at PatientSafetyegypt@astrazeneca.com ,

For Medical information related information please email us at medinfo-egypt@astrazeneca.com ,

For Product Quality related information please email us at EgyptComplaints@astrazeneca.com

For AE related information please email us at ae.camcar@astrazeneca.com ,

For Medical information please email us at informazone-camcar@astrazeneca.com ,

For Product Quality related information please email us at product-quality-compliants-camcar-mac@astrazeneca.com

For questions and information please contact our PS team in Georgia:
Phone: +995 32 2 386898

For AE related information please email us at Georgia.PatientSafety@astrazeneca.com

For medical information related questions send email to  medinfo.georgia@astrazeneca.com

For PQC related information please send email to PQC.Georgia@astrazeneca.com

For farther information, support or questions, please contact us- AstraZeneca Israel.
Phone: 073-7206099
E-mail: safety.israel@astrazeneca.com
This phone line is available from 08:00 AM until 17:00 PM. After working hours or on vacations a phone call center will be available for any urgent request and we will be back to you as soon as possible.

For AE related information please email us at ae.isreal@astrazeneca.com, safety.isreal@astrazeneca.com

For medical information related questions send email to  medinfo-isreal@astrazeneca.com

For PQC related information please send email to mipqc.isreal@astrazeneca.com

For further information, support or questions, please contact AstraZeneca Malta:
Phone: 0035 622 778 115 (this line is available 24 hours)

Direct Line: 016097100 (Freephone Ireland)

Email: Medicalinformationireland@astrazeneca.com

E-mail

Adverse events: Patient-Safety-Ireland@astrazeneca.com

Medical Information and Product Quality complaints: MedicalInformationireland@astrazeneca.com

For questions and information, please contact AstraZeneca Canada Medical Information:

English: 1-800-668-6000
French: 1-800-461-3787
Email: customer.relations1@astrazeneca.com

If you have any concerns or inquiries about AstraZeneca product:

You may report/request via the CHAMPion Form: https://contactazmedical.astrazeneca.com/

Concerns or inquiries may pertain to (but not limited to):

*Adverse events are sometimes known as side effects and are unwanted or unexpected events or reactions to a medicine or device. Any questions or clarifications send email to ae.philippines@astrazeneca.com

*Medical Information enquiries are medical or scientific questions relating to our medicines and devices. Any questions or clarifications send email to medinfo.ph@astrazeneca.com

*Product quality complaints relate to a physical issue with a medicine or a device and/or its packaging. Any questions or clarifications send email to productquality.ph@astrazeneca.com

For information or questions, please contact the French Medical Information Team on +33 1 41 29 40 00 and for MIR related questions send email to InformationMedicaleAZFrance@astrazeneca.com.

For AE related information please email us at ae.germany@astrazeneca.com

For medical information and PQC  related questions send email to  mipqc.germany@astrazeneca.com

T: 0800 22 88 660

For questions and information please call the AstraZeneca UK Limited Representative Office in Serbia on +381 (0) 11 3336 900.
The lines are open from Monday to Friday, from 8 am to 4 pm.
Outside the stated working hours and during non-working days, an answering machine is available on the same telephone number to help you with urgent inquiries.

For MIR related questions and informations please email to medinfo-serbia@astrazeneca.com

For further information and questions, please contact AstraZeneca Medical Information at: 

Denmark: +45 43 66 64 62
Finland: +358 10 23 010
Norway: +47 21 00 64 00
Sweden: +46 8 553 260 00
The phone lines are open Monday-Friday from 08:00 to 17:00 local time. At other times our on-call service is available if your inquiry is urgent.

Iceland (Vistor hf.): +354 535 7000
The switchboard is open Monday-Thursday from 8:00 to 17.00 and on Fridays from 8:00 to 16:15.

E-mail

Adverse events: patientsafety.nordic@astrazeneca.com

Product Quality complaints: customercomplaints.AZsweden@astrazeneca.com

Medical Information: MedicalInformation.aznordic@astrazeneca.com

For AE related questions and information please email us at  trisdrugsafety@astrazeneca.com

For MIR related questions and information please email us at  MedicalInformationTurkey@astrazeneca.com

For Product Quality related information please email us at TRISKaliteGuvence@astrazeneca.com

T: +90 538 861 45 38

For questions and information please contact Alector Pharmaceuticals Ltd:

Phone: +357 22 490305
E-Mail: medical.info@papaloizou.com

For questions and information please contact Alector Pharmaceuticals Ltd:

E-mail

Adverse events: PatientSafetyBaltics@astrazeneca.com,

Product Quality complaints: CustomerComplaintsBaltics@astrazeneca.com

Medical Information: MedicalInfoBaltics@astrazeneca.com